TAUGHT BY Matt Bernstein
While studying to become a Communication Major at the University of Massachusetts at Amherst, I learned there was an unequal access to strategic resources. That there was an uneven distribution of wealth and I wanted to help solve it. At the time I was selling part-time on eBay, profiting $24,000 a year.
After college, I moved to an apartment in Boston, MA (that I could barely afford) to create online courses with a focus on teaching students how to sell on eBay. I taught how people with full-time jobs can supplement their income with a part-time passive income.
Currently, I’m teaching people how to emulate my success at starting and growing a part-time online income and leveraging their money (with patience) to grow a portfolio.
“Really good presentation, with examples and tips that I consider will be very useful to implement. Congrats!” – Luis Norieg
“Once again Matt gives an all-out interesting course. I like how the course is up to date and Matt give an in-depth view of all the different aspects + sharing his own funnels and experience.” – Gil Klein
Customer engagement focuses on you encouraging your customers to share and interact with your company staff. It encouraged them to share their experiences and in return, what you create from them is your brand. When you execute this well, you will develop a solid customer engagement strategy that will promote loyalty and growth.
Companies that focus on customer engagement focus on value creation rather than on extracting revenue. These companies are well aware of how to engage their customers online.
They know how to provide them with real value whether they offer an superior end to end experience for their customer, exceptional content on their website, the best possible customer support and service, what they are doing is making sure they deliver more than just your typical sell.
Incorporating these customer engagement strategies can be healthy for your business. Remember: Happy customers are the life of your business!
What Are The Requirements?
- If you have a course or business, this course will be most beneficial to you.
- If you have a website or an email list to increase customer engagement, the more beneficial the course will be.
Who Are The Target Audience?
- Students who need to improve customer engagement in their courses or businesses.
- If you want to learn what KPI’s are and how they help set customer engagement goals.
- If you want to improve engagement on an email list.